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To harness the power of social media, we need to be far more responsible than we currently are

I open the newspaper and read that a reputed research institute has found that getting of Facebook makes people happier. In another piece, one that has inspired me this morning, I read that many 20-something in Europe are organizing themselves via social media, chiefly Twitter and Facebook, to volunteer at refugee camps and help stations along the Balkan refugee route. Their volunteerism is filling a crucial gap where governments and international organizations are failing humanity through various errors of omission or commission.

This right here is the paradox of the modern digitally connected world, a world that brings everything to our doorstep and yet drives us further into self-obsession and paranoia. A world that has the potential for positive transformation but that also can peddle dangerous misinformation that can destroy the social fabric we live in. Which brings me to something I have been deeply concerned about lately. As users of social media, how responsible are we about what we ‘like’ and ‘share’, how accountable are we for our ‘comments’ and ‘replies’, our ‘retweets’ and ‘mentions’? Are we conscious that our actions on social media influence many others? Are we responsible enough?

IMG_5014Much of the presumably passive behaviour on social media send out the wrong signals to those who are aggressively peddling a specific agenda. For instance, someone I know shared some inflammatory (read communal, racist) content on Whatsapp recently because someone close to her had shared it. When I brought it up, she got very defensive about it. She said she wasn’t going to risk offending her friend by taking a stand and refusing to share something she had expressly been requested to. Does a friend’s refusal to share content posted by you constitute a breach of friendship? How do we construe etiquette on social media, which typically reduces everything to binaries (like or not, retweet or not), unless you are prepared for a longer, more time-consuming, engaged interaction over comments and responses?

Another example of passive online behaviour is the endless sharing and forwarding of hoax messages. From the erstwhile menace of email chain letters that spread in a few days, we’re now in the age of social media shares that can go round the world in a matter of minutes! Hoaxes prey on our fears and most of us respond with a ‘share’ out of genuine concern for those around us. However, sharing a hoax also means adding substantially to the climate of paranoia and alarm around us. I find this totally unnecessary and have started cross-checking the verity of all alarmist messages before deciding to share. Perhaps if we were to be pro-active about warning our friends of the ‘hoax-ness’ of certain messages, we might be doing each other a huge favour!

Coming back to the passiveness of non-engagement. When we refrain from expressing dissent or engaging in an argument, do we fail to stand up for what we believe in? Can we find ways to debate on social media without being abusive, without becoming the trolls we constantly complain about? Is the short format available to us via FB/Twitter/LinkedIn inherently unsuitable to meaningful conversation and more suited to simplistic reductions?

To put it plainly, I’m concerned at the way the educated urban elite is peddling information via social media without really engaging with it. In our own way, by practicing a kind of reductionism we are exacerbating the problem of lower tolerance. We are aiding the creation of a society where nuance and civilised debate is fast becoming an impossibility. We do need to take a step back and think about this. For our actions, not just physical but also virtual, are continually shaping the world in which we live, a world we share with a new generation of impressionable young people who deserve a more tolerant, more encouraging and more diverse universe.

What’s the role of the online political armies post-election? #citizenship #election2014

I saw a tweet this morning that wondered: Will the politicians who had built their social media presence because of the elections would stick around to continue to engage with their constituents post-elections. A valid point! We all laugh at but believe in the caricature of the politician who comes around once in five years to beg for votes, but never shows his face otherwise!

This time round though, the political fervor has given birth to a new breed of social media enthusiasts who form a sort of bridge between the politicians/political parties and the voter base. Call them trolls or mobilizers, they have been the virtual foot soldiers of political parties this election season.

I’m unsure about how organized these things are, but I am wondering if we might see some sort of consolidation and institutionalization happening in this space. I’m also thinking ahead about what sort of roles these social media groups that support specific political alignments, or are specialized in specific sectors (like industry, health, employment, finance, agriculture, rural development, urbanisation, etc) could play in influencing government policy and thinking. Would we see the emergence of influential online think tanks, consolidation of individuals who find synergies online and work together to think through the changes they would like to see or critique existing policy to offer constructive suggestions? Would we see, or are we already seeing, lobbies forming (like in the US) that aggressively push certain agendas and argue against others.

The middle-class urban voter has engaged politically in this election, perhaps far more than before. The data will show, but that’s what the sense is. At least in terms of thought, there is increased engagement that could well drive the above sort of groups. But will the decision makers engage with online groups and heed them? Or will these online groups have to create offline persona to physically to rounds of the ministries and petition the concerned people?

And so runs my overactive brain this morning, trying to contemplate how best citizens can engage with their elected leaders.
Coming up: My first hand experience of teaming up with fellow citizens to approach the Gurgaon Traffic Police to ask for safer roads

Let’s be honest, blogging is about getting the pats on the back! Reflections after talking at a Techmoms event- Sep 26, 2012

When I started writing my blog, a part of me craved recognition through it. After all, I was in the middle of changing careers and achievements seemed far away within the folds of my career path. Also, I was heartily sick of donning the journo hat, covering events, writing about what other people (many of whom I thought were complete idiots, even though they headed companies their fathers and grandfathers had started!) said or thought and even ghost writing articles for others. I wanted to be written about, talked about, discussed, admired, looked up to.

Of course, once I started blogging regularly, I put all of that ambition on the back burner and got into the business of making the blog work. For me first and then for my readers. Its taken a lot of sincerity and discipline to blog daily and certainly, it’s helped me grow as a writer and as a person. Simultaneously, my return to urban planning as a career worked out beautifully and I get immense satisfaction from what I do at mHS as well. I must appreciate the enabling and flexible environment mHS has provided to me to be able to work and write and do a million other things at the same time and the trust vested in me to go ahead and tackle projects, presentations and situations for mHS on my own.

But to get back to the issue of recognition… It felt really good to be on a public forum talking about my journey as a blogger today. Thanks to Fleximoms and Intel, who sponsored the Techmoms seminar today in Delhi.

It’s the passion that makes a blog(ger) tick!

It struck me that bloggers come from diverse backgrounds and come to blogging from very different places. Yet, there seem a few things in common. Honesty, a true desire to explore one’s own feelings and experience, a need to share. Blogging induces in a person a certain quality of self-reflection that we otherwise tend to miss in our daily lives. In that sense, it is like writing a diary. Even though it might be about a specific subject, a blog is usually about something the blogger is passionate about and so it works as a medium to express a suppressed or alternate or emerging personality. It was fascinating to hear from other women, and men too, how career choices change depending on the stage of life you are in. Because you want different things at different points.

Dealing with an overly connected world

And yes, it is indeed magical that technology and a changing world that offers multiple possibilities, allows us to make those changes in our careers. Reinvent ourselves. Grow.

Growing up, I watched my mother struggle to balance her numerous interests and passions with work. I couldn’t help admire her for being able to pursue so many of her hobbies, even if one at a time, with a demanding career (she’s a doc) and family demands. For our parents’ generation, a professional education was a highly respected thing and it demanded that you respect its boundaries as well. Security of employment was paramount and work and hobby were two distinct zones in your life.

For me, everything is intertwined and inter-related. It’s a world of busy chaos, where I sift through the rubble of my mind, picking up one piece of stone on one day and another relic on the other hand. At times, it all comes together in a clear, orchestrated set of activities that make connections with each other. At other times, things fly in opposing directions and I watch amused and exasperated, or frustrated and angry!

But that’s life! Through the activity of blogging and the clarity I need in my head to write about what I experience and feel everyday, I now see that the ups and downs have to be lived through. Knowing does not make it easier when you are low, but the blog gives me that small thing to look forward to, that tiny push that I need to haul myself out and put the smile back on my face again.

The hardest bit is being true to oneself, always

Another thing I heard at the event was that the world of social networking is an intrusive one. Definitions of privacy are changing and it’s hard to understand and manage our online lives. Often our personal experiences and actions are questioned unnecessarily and we are expected to be politically correct all the time. That can be tiring and plain unreal. Blogging allows us to be what we are and it’s something bloggers should never ever compromise on.

Ultimately its about what you want from your blog…

I don’t really know where I am going with my blog. I do know that once 2012 is over, I will have to reduce my frequency of blogging and go into a more reflective mode. I cannot sustain this intensity. But I also know that clear themes are emerging on this blog that can be explored separately or one by one. On the blog or off of it. It depends on how much of my life I want to devote to writing I suppose.

Other bloggers on the forum were heading for being published, writing books and other forms of recognition through their writing and knowledge. For me, I’m not yet sure what the next steps are.

But I do know that as long as I enjoy writing, I will do so. I cannot thank enough the people who read my blog and even though I didn’t believe in this sort of stuff before, I do sense the energies flowing in from the good wishes and critical appreciation of my readers. Every now and then, someone unexpected from my extended world of acquaintances pops up with a reference to my blog and it makes it that much more exciting to be a blogger! In the end I guess, despite the high brow fundas about self-improvement and personal journeys, it’s all about the pats on the back 🙂 At least for me, let me be honest, it always has been…

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