The poignancy of an abandoned home: Voyeurism and research in Tangtou #ShenzhenDiaries
There are moments during fieldwork when you feel like a voyeur, part guilty and part fascinated by intimate details revealed before you. That’s how I felt in Tangtou, where we unexpectedly found an entire block of vacant homes that had been locked up in 2008 unlocked and available to us for exploration.
Built as resettlement housing for villagers displaced by a water reservoir project in the late ’50s and subsequently found to be unsafe in the ’90s, families were finally asked to vacate in 2008 (facts from Mary Ann’s post on Tangtou dated 23rd May 2016).
On the day that we visited, surveyors from the district administration were measuring the homes in preparation for redevelopment of the area. The homes stood open for us and I felt a bit like what an archaeologist might during an excavation. Time had stood still for these spaces that were once lived in and used. A beautifully painted facade. A child’s jacket, broken study table and English language alphabet chart. A kitchen slab where utensils had been left behind and a living room where posters were still on the wall and papers strewn across the floor. All these conjured up vivid images of how hurriedly families might have gathered their possessions when the eviction orders came in.
Our understanding of the redevelopment process in Shenzhen’s urban villages was to grow over the next few days, but that afternoon in Tangtou we began to grasp the rudiments. That residents were compensated basis the built-up space they had at the time of eviction. That these compensations could be several times the size of the originally occupied space and were usually hugely profitable for villagers but migrants, who lived as renters got nothing. In Tangtou that day though, where waste pickers sorted thermocol and plastic along its main spine even as we walked in and out of the homes, it was hard to visualize a swank apartment block going up where we stood.
It is hard not to make comparisons to slum redevelopment models in India, especially the SRA model and its various spin-offs, where the developer is permitted to use the redeveloped parcel of land to build for sale commercial apartments while taking the responsibility of rehabilitating eligible slum dwellers on site, in a prescribed ratio. The idea is to leverage the value of the land occupied by slums (illegally, as is often emphasized in government documentation while hardly ever bringing up the failure of the State to provide affordable housing ) to improve living conditions as well as create more housing stock.
Like in Shenzhen, cross-subsidy driven redevelopment schemes in India like the SRA impose eligibility criteria that leave out some residents, usually renters, though the proportion of the ineligible varies by location and may not be as high. Activists have often pointed out that these schemes sanitize the city, but accentuate inequalities by turning families onto the streets. As you can imagine, the cut-off date as well as the documentation that households have to produce for eligibility are hotly contested.
Second, while in-situ rehabilitation does not displace poor households, the replacement of low-rise housing with high-rise apartments has been traumatic for slum households in Indian cities, whose income sources are diverse, home-based occupations are common and for whom the street is the focal point for interaction. The scheme has provisions for community consultation, but the design of redevelopment housing has hardly taken community needs into account.
In Tangtou, the narrow and deep row houses had double height spaces that residents had configured the spaces creatively to meet their specific needs (apparently the width was counted by the number tiles in traditional homes, more the width the higher the family’s status, while depth remained standard). I wondered how residents would alter their lifestyle in their new standard issue apartments. Would they miss the flexibility their older homes offered them?
Through the week in Shenzhen, we discussed redevelopment several times, and the concern over the issue of rights and citizenship was expressed in many forms, not only by activists and planners but even by village residents. In this short trip, we weren’t able to get a first had sense of how migrants felt about being sidelined, but one expert we spoke to pointed out that the self-perception of migrants as outsiders was perhaps the biggest barrier to building a campaign for more inclusive redevelopment mechanisms. Another similarity with rapidly growing cities in India, where despite democracy and the Constitutional right to mobility, low-income rural migrants have little voice until they remain long enough in the city to become a vote bank, which is often a few decades.
Global #capital and the impending #housing crisis in India’s #smartcities
With the Indian government easing FDI norms in real estate and construction, the country’s large and ambitious real estate sector is hoping that an influx of global capital will up business. For a country that is looking to urbanize rapidly and is opting for a ‘smart cities’ route to do so, global capital is particularly vital at this time.
In the imagination of real estate developers (private and public), capital inflow translates into greenfield developments, sprawling out of existing urban centers as well as in the form of utopian visions like smart cities proposed by PM Modi and propagated by the likes of Amitabh Kant. The 100 smart cities mission of the government, being taken up by the Ministry of Urban Development, proposes the retrofitting of existing cities (satellite towns and mid-sized cities). Clearly, developers and politicians have their sights not just on bringing rural land into the fold of urban, but also are looking at redevelopment of inner city land to fit the new idea of the ‘world-class’, networked, efficient and competitive city. In other words, a smart city, that will be attract global capital and be built by it as well.
This same ideal of the smart city also hopes to achieve better standards of living for its citizens. Better informed and networked citizens are envisaged to be more skilled and productive, more robust infrastructure is expected to deliver services and amenities “comparable with any developed European city” (as quoted in the concept note on smart cities on the MoUD’s website).
This is the vision. In reality and on the ground, how will global capital transform our cities? As an urban planner with a specific interest in housing issues, I think this is a critical question.
The experience of cities like London, which faces a debilitating housing crisis, is telling. Aditya Chakrabortty’s piece in the Guardian eloquently describes the bizarreness of the London situation: Here is a city where global investments in real estate have meant that poor and even middle class Londoners cannot buy a home in the city, end up paying substantial rental payouts to absentee landlords who live in Singapore and St. Petersburgh!
In India, both Delhi and Mumbai have historically used slum clearances as a tool for freeing land in the inner city; land that is often used to attract capital, some of it global. With the influx of global capital, one can argue, evictions and mismanaged resettlement schemes will become more common, unless a real effort is made to find a socially sustainable way to accommodate the urban poor in the city. The discussion on ‘right to the city’, while trendy among academicians and rights-based activists, has unfortunately found little resonance with private developers nor a buy-in from the State.
Gentrification, that is the ousting of older (and usually poorer) residents of a neighbourhood with newer (and better off) ones, is likely to be the norm in the era of urbanization driven by global capital. As late Scottish geographer Neil Smith, who taught at the University of New York wrote in the Antipode, “the impulse behind gentrification is now generalized; its incidence is global, and it is densely connected into the circuits of global capital and cultural circulation” (Article titled ‘Globalism, New Urbanism: Gentrification as Global Urban Strategy’ Volume 34, Issue 3, July 2002)
The rapid conversion of inner city areas in Indian cities to posher, more expensive real estate is happening right before our eyes. What’s more, relatively new cities like Gurgaon have been planned and built entirely for the educated elite, leaving no planned spaces for the urban poor and indeed, with the rise of global capital, for the middle class. So, similar to London, many of Gurgaon’s middle income families rent from NRIs who live abroad and will continue to do so for a long time. This is because the houses they want to live in that are in the city centre is unaffordable and the housing they can invest in will be inhabitable (in the sense of being linked to functional needs like services, roads, schools, offices and shops) for a long time to come!
As for the poor, housing is only available in the form of rentals in under-serviced areas of the city like urban villages, illegal colonies and slums. The link between poverty and housing is water tight; secure housing is a necessary ingredient in addressing poverty. And if cities (which are oft-quoted as the engines of economic growth) no longer have addressing poverty as one of their prime objectives, what exactly is the purpose of urban development? Making the rich richer, an end in itself….?
It takes no rocket science to figure out that the Indian smart cities in the offing will need to do some smart thinking on the issue of creating housing (and infrastructure) for a wider variety of its inhabitants. The pursuit of global capital would need to be tempered with some even-headed thinking on utilizing this capital for long-term benefits, chief among which must be reducing poverty and improving living conditions for all. There are lessons on land markets, spatial integration and participative planning out there that must be taken into account while planning these smart cities.
Baby steps forward! First reactions to Haryana Affordable Housing Policy 2013
For a low-income person in a city like Gurgaon, owning a legal home is a distant dream. During my field trips, I have spoken to scores of families that belong to Gurgaon and its surrounding areas that have invested in unauthorized colonies (usually plotted from agricultural land) bought on power of attorney basis from landowners. This, they say, is their only option to own a home in the city.
The new Haryana Affordable Housing Policy 2013, the details of which are now out, seeks to address this issue by setting new rules to bring on private developers into the low-income housing game. In a city where land prices are through the roof and housing is unaffordable for middle-income people as well, it remains to be seen how transparently and efficiently such a policy can be implemented so that the intended ‘beneficiaries’ get to buy and occupy these homes.
How the policy is to work
Essentially, the government plans to grant special licenses to developers to build these projects. The carrot on offer, of course, is increased density and FAR norms. Under the proposal, the projects licenses would get to build out to a density of 900 people per acre as opposed to the current maximum of 300 people per acre. The units are to be 28-60 sq m in size, however 50% of the units must be less than 48 sq m.
The developer has to qualify in a point-based system that takes into account the condition of existing infrastructure (roads, water, sewerage, developmental works) and the developer’s presence in the specific sector where the project is proposed; thus encouraging projects in areas where infrastructure is better developed to come up first as well as preventing developer monopoly over certain areas. Only one project will be approved per sector as per Master Plan. Once the license is awarded, the project is to be developed with 4 years and cannot be converted into a normal project.
Projects on plots upto a maximum of 300 acres are permitted in the State’s larger cities like Gurgaon and Faridabad, while maximum plot sizes go down to 150 and 75 acres for smaller cities. The allotment process is to be stringent and in the hands of a panel and will be done at the rate of Rs 4000 per square foot in Gurgaon, Faridabad, Panchkula and Pinjore-Kalka, and Rs 3600 per sq ft in other development plans.
Out of the subsidy mindset, finally!
In a rare and progressive gesture, the policy refrains from labeling any units as ‘EWS’ and categorically does this to prevent any cross-subsidy from applying to these projects. While there is a concern that the Rs 15-30 lakh price that these units are expected to be sold at will not really be affordable to the ‘urban poor’ in Gurgaon, keeping these out of the ambit of subsidy certainly prevents gross misuse of the policy. By this I mean that there will be no perverse incentive for middle and higher income people to buy the subsidized units, nor for poor people who get them to sell for profit and exit the investment. The units will go to a section of people who are still under-served, even though they technically will not come under the EWS and LIG categories who can afford homes priced between Rs 5-10 lakhs typically.
Some things slightly off….need to be thought through further…
Cars are a reality, transport planning on urban scale needed urgently: Parking, a typical problem area, rears its head here too. Half car parking space per unit is to be offered as stilted/covered parking but not to be allotted to flat owners, who will get two-wheeler parking instead. Visitor parking is to be uncovered parking. We are talking about middle income people here and I would wager every unit will own at least one small car, so this is a highly impractical situation and we are staring at a parking disaster in these projects. It would be more practical to incentivize such projects along transit corridors and plan an efficient transportation system that links these areas with employment centres. So that people who are hard pressed to buy a home are not forced to buy cars in the first place! From an aspiration perspective, a four-wheeler is a craze. We regularly see families that have no savings to speak of buying second hand cars, partly because a car is a status symbol, and mostly because there is little public transit to speak of. There is a desperate need to align this policy with other larger, more ambitious transit initiatives, both public and private.
What’s in it for the developer besides FAR/FSI? Developers are to provide bank guarantee as well, in addition to putting their lad on the table AND putting in the money to develop the project. Seems a hard ask to me!
Migrants allowed? Eligibility criteria not so clear: The eligibility criteria prevent the allottee or any family member from owning another govt allotted unit in urban areas in Haryana and limits the number of applications to one only. However, this is only applicable to ‘licensed’ colonies, so those currently living in illegal colonies are eligible. Plus, the newspaper reports that this scheme is for residents of the State. The draft policy makes no such specification. Does this mean that no domicile will be asked for? Private property does not restrict higher income migrants from buying; will these units also be available to migrants from other States with no identity papers from Haryana? I find that hard to believe in the light of the general drift of State housing policies, but if this is so it would mean a huge step forward as well.
The other issue is the one-year limit on reselling the flat. How will that be monitored?
No clarity on O&M: The developer is to maintain the project free of cost for five years, after which a resident association takes over. While this policy is an improvement over the existing one, this is a tough issue with affordable housing and needs definition certainly for a sustainable solution.
Imperative to learn from failures elsewhere: This policy has been a long time coming and it takes a few very bold steps forward; however, I wonder if the failed or partially successful experiences of other States have adequately been considered while drafting this (O&M experience of SRA scheme in Maharashtra, a case in point).
NCR cities might be special? The situation in Gurgaon and Faridabad is drastically different from other cities in Haryana. It seems to me that a differential approach could have been taken for these two cities to position them better within the NCT of Delhi.
Dovetail with other schemes critical for a sustainable and viable solution
It is clear to any practitioner in the housing space that this policy will serve middle income customers and not EWS/LIG and that is fine! However, other solutions like employer-built housing, rental housing dormitories and family units, public housing projects as built by Housing Boards as well as regularization of illegal colonies are critical to addressing the issue of affordable housing in the larger context. Otherwise, the truly under-served section of the urban poor will continue to be denied quality housing or a right to improve their socio-economic conditions; surely, that is fundamental to planning the cities of the future?
Appalled by government apathy towards providing affordable shelter: The case of Gurgaon
The longer I work in the low-income housing sector, the more appalled I am by government apathy towards providing shelter, one of the most basic human rights upheld by the Constitution of India as well as in the Universal Declaration of Human Rights, to which India is not merely a signatory but a nation that has played an active role in drafting the declaration!
Over the years, governments have distanced themselves from the role of provider of housing, citing the need for private investment. The bald truth is that private developers have no reason to build homes for lower income groups as long as the middle and high income markets continue to offer good returns. Government intervention is therefore essential. Various models to deliver affordable homes are being adopted by States across India. However, much distance lies between promises made and achievements on ground.
Take Haryana for instance. In 2009, the Haryana government declared it would build 100,000 low cost homes across the state- 40,000 in Gurgaon, and 30,000 each in Faridabad and Panchkula. These are urban centers in the state that border the cities of Delhi and in the last case, Chandigarh.
In Gurgaon, the State government intended to build homes on 200 acres of land and these homes were to be prices between Rs 4 and 16 lakhs. Unit sizes were to be 270 and 520 square feet. Clearly, these homes were targeting LIG households in the city.
In a departure from the way governments have traditionally acted in building homes themselves (DDA in Delhi, for example), the Haryana government decided to distribute licenses to private builders to construct these affordable homes. A planning department official has told the media that about five such licenses have been granted, but refused to divulge the locations of these projects or any other details. The land for these projects, however, has not been acquired. The state town planning department’s website apparently shows that only 21 acres out of the total 200 (11.26 acre at Sector 67 and 10.06 acre at Sector 93) are actually available for this scheme. Meanwhile, developers have rapidly acquired land in the sectors demarcated in the Gurgaon Manesar Master Plan 2031 and it seems that the government is playing into the hands of the builder lobby rather than protecting the interests of the citizens.
Citizens groups and the media has alleged that HUDA has not acquired any land to build government housing or sell plots that would be affordable to the middle class either, leave alone provide shelter options to the poor. The last time plots were auctioned at affordable rates was in 2008 in Sector 57.
My fellowship research is attempting to study the possibilities of evolving an inclusive approach to housing in this city. My initial sense is that there has been a definite (and deliberate?) failure of the government to do its duty. Now, with land prices extremely high on the back of anticipated rapid development of the demarcated sectors in the city, there is little hope of the poor being accommodated easily. How is this city going to survive if it continues to deny shelter and even the most basic living conditions to its supply of labor, that essential workforce that is an important pillar that supports the city’s economy? My research attempts to prove that the poor have a stake in this city’s story, that they do have the resources to survive and they will, if only they were given a chance and recognized as stakeholders rather than as nuisances to be swept under the carpet!
Teaching a new generation in an information-rich world: SPA Diaries- Oct 31, 2012
Both my parents have been academicians through their careers, so observing the relationship between teachers and students and simply understanding the position of the teacher has been something I have inadvertently done all my life. My father always told me that I was born to be a teacher and yes, I do love teaching. Sadly, the status of teachers has declined in Indian society and education has become more a transaction than an enriching process. And so, it’s rather late that I have taken up what I perhaps should have done earlier!
My experience with advising students at SPA this semester has taught me a lot about a lot things- the psyche of the present day student, the role that faculty must assume in an information-rich world, the malaise that plagues our educational institutions and how, despite all obstacles, the show must go on! With the final seminar presentation done and done well, I can now write about what I felt through the journey, as a teacher and as an observer.
When I first started interacting with the students, I was struck by how bright and idealistic young people are. This is perhaps a usual first reaction to teaching and we got off to a positive note. A few weeks in, I found myself sympathetic to the student community, who are aware that their institutions gives them limited exposure and seek a more exciting, challenging experience.
I also observed distinct differences in student attitudes, but was glad to see that they still approached faculty with respect and a genuine expectation that they will derive value from our experience. I wrote a post before I actually started teaching about how things appeared the same but how attitudes had subtly changed, referring to the awareness of a new power among students and a sense of confidence (arrogance, intolerance) in their dealings with faculty and adverse situations. That post was critical and based on hearsay, but after having interactions all semester, I believe this empowerment is not a bad thing. I just wish there was a better process of managing and harnessing this sense of empowerment to challenge and encourage students, and address their needs better.
I feel like we need to accept that young people have different attitudes now, instead of forcing them into the mold of what we think students should be like. I also recognized, through these weeks, that backgrounds from which students come vary hugely. It is perhaps not possible to have a one size fits all approach to mentoring these knowledge seekers, whose motivations vary as much as their capacity to imbibe, contextualize and express themselves.
These differences come out starkly in the use of the English language. A bunch of erudite, suave kids confront you with part-intelligent and part-gimmicky questions and observations, some nearly mocking you, others genuinely inquisitive. Another bunch of sharp minds navigate this sea of ideas struggling to structure their thoughts because English is an alien language, because they are self-conscious about their means of expression, because material that they study appears alien to them and it is so much harder work to study it. The majority of the students seem to be somewhere in between. They have a basic grasp on the language and they put in a minimum effort into what they do, but need an extra leg-up to push their boundaries and really benefit from the education they are receiving.
Here is where the teacher comes in. With a glut of information available to them via the Internet, students are desperately seeking exposure to a new world view, to new ways of thinking. They are seeking assurance, but also direction. With my students, I was amazed by their instinctive sense of right and wrong, their strong convictions and passion for what they were researching. But equally surprised by how easily they lose heart and go astray. Perhaps distractions and caveats are an integral part of the journey of seeking knowledge. We were pretty clueless too at various points, and angry when our faculty did not think our angst was genuine!
What really surprised me though, and I wonder now why it did, was the motivation that came from having to share their work on a public forum. After seeing their ups and downs all semester, I was amazed at their confidence and their sharp sense of what would work and what wouldn’t. My students were addressing the rather complex idea of what the role of the architect can be in the low income housing market. They had received a rather negative response (their perception, not mine) from their peers and faculty during the first few weeks of their research. That invigorated them and warned them of prevailing attitudes. Besides putting in data to counter some of the criticism, they also invited a renowned architect-planner Mr SK Das to chair their seminar and Prof PSN Rao from SPA’s housing department as special guest. They surmised, and rightly so, that these experts could help them field questions that were too complex for their understanding. It was a smart move and it paid off. I am not implying they genuinely wanted these inputs. They did and they got excellent comments. External experts also were able to contextualize the content for the audience and offer directions for how students could think about their career and future.
I was also impressed by the natural confidence of students in being able to answer questions, accept gaps in their research, re-frame questions in the light of their work, etc. These were not qualities I had seen when we were working together through the semester and the dynamic of being up there on a public platform was very interesting to see! I also realized that the process was far more important than the end -product, though I do wish they go on to produce a paper that would be relevant to the community.
Affordable housing is tricky the world over! Dark clouds and the silver lining- July 25, 2012
Affordable housing in clearly a tough nut to crack. Everywhere.
I was interested to read the following lines in The Global Urbanist’s feature titled ‘Is vertical living a solution for London’s strained housing stock?’, which discusses the possibility of densifying areas of London to cater to the growing demand for housing:
Underpinning the density debate is the politics of compromise. Dollar Bay in Canary Wharf, a 31-storey luxury tower providing 111 high specification apartments, was granted planning permission in part because it contributed 51% of the area of the scheme towards affordable housing. The reason it could achieve this, however, was because it was provided off-site, with the majority of its 59 affordable housing units approximately one mile away. Many schemes don’t even identify a site, simply providing funds towards a local authority’s affordable housing budget; King’s Reach Tower contributed approximately 22 million pounds, for example.
To me, working in the Indian context, this is both a hopeful and a hopeless statement. Hopeful because it offers solutions- asking developers of high-end high-rise housing to provide affordable housing stock or contribute to a fund for the same. Hopeless because it smacks of the same sort of social divide (note, the affordable stock is in another location) and ‘politics of compromise’ as here in India. Of course, the management and execution of a fund for affordable housing in India would in itself be a nightmare, with issues like weak will, corruption and scams being the fate of most well-intentioned public schemes.
The other article authored by Dr. Mathew Gebhardt of Portland State University that came to me today via realism.in (a great initiative, doing a super job of creating relevant information) discussed experiences in the United States with mixed financing for affordable housing projects. The piece simply blew my mind. It mirrored so closely what we are trying to do in India that I realized it was critical to study experiences elsewhere very very closely, not just experiences in other so-called developing nations like Brazil, Argentina and Thailand, but also in the developed world, where the struggle to create affordable housing has had a longer history.
The challenges are rarely where you expect them to be. The vast differences in the aspirations and needs of low-income families vi-a-viz middle-income families is true of the US as much as in India. Genhrat writes: There is a tension between the need to design market rate units with high end amenities to meet market demand and lender criteria and affordable units in the most cost effective manner to meet program requirements. As an example, en-suite bathrooms or air conditioning might make sense for market rate units but are unnecessary and unallowable additions for affordable units. We face the exact same type of issues while designing affordable homes here and community inputs are key.
However, even when you have developers who might be willing to come forth and enter this segment, they are challenged by a complex regulatory environment, the access to finance is complicated, incentives are often unavailable because of multiple schemes that rule each other out! We see this in India all the time. Gebhart details the same experiences in the US as well. Complicated programs that make accessing public funds confusing and difficult or mixed finance schemes that are equally or even more risky than competing projects are not likely to attract the number or diversity of developers or lenders that are necessary to address significant affordable housing shortfalls.
Sigh! This is a tough nut indeed… and it is clear we need a lot more experimentation and collaborative thinking. Plus, a comprehensive and intelligent documentation of what has happened and is happening to guide future work.
Lines drawn in the building sector: Thoughts while speaking at a media briefing- June 28, 2012
Speaking to a group of journalists from across the country can be an interesting experience. For me, it was fun being on the other side. For all the years we ran our media services company (Nupur and me), we were the ones being educated and briefed. I was used to having my antennae out and asking questions that might sound daft to an expert panel. Today, as I fielded queries about the obvious and popular issues, I knew very well that there is a value in stating and restating well known facts, clarifying positions and so on in the interests of hopefully more informed and mature writing and more accurate dissemination of information about the building sector.
Every sector has its typical face offs and actors. In construction, builders crib about corruption, long and tedious approval processes and the like. They hardly ever profile positive initiatives on public platforms, which gies to show what their worth is (only a handful of developers can stand stall and talk about their work). Activists take up cudgels against the lack of ethics and malpractices of developers. Not for profits and professionals struggle with issues on and off the ground, but put up a more positive attitude. Everyone, media included, cribs about the government. So too at today’s event, which was a media briefing organised by the Centre for Science and Environment (CSE), a lot was said around subjects like environmental clearances, green building design and planning, energy efficiency and sustainability; yet, the people in the room were divided about which sides of certain issues they stood on and united in their opinion of the inadequacy of government action. As a moderator put it, “We are experiencing a collapse of governance (politics is controlled by industrial lobbies)….and the media is often our first line of defence.” He cited examples of honest officials resorting to leaking controversial information to the media when they find evidence of an influential (and politically connected) industrialist being involved in something grossly illegal and know an official report will fall on deaf ears.
Another interesting theme in the context of energy and environment was the expressed need for urban Indians to reexamine our lifestyles. Yes we will consume more as we become prosperous, but unless we exert some control, we could be spinning into a disaster, a self created crisis of resource deficiency. I wonder what the mainstream media made of that thought. Interestingly, the Left aligned journos who kept asking for government subsidies for everything from housing to five star rated appliances had no comments to offer on equality of resource distribution!
That brings me to ratings. The BEE enforced appliance labelling has been one if the mode successful exercises in India of creating a system that incentivises consumers to use energy efficient products. The ratings were voluntary and in a few years of observation, it is clear that Indian consumers value them. The labelling is now mandatory for some appliances and more will join that list as the market acceptance grows. Kudos to all those in the field who have worked hard at making a success of this. These star ratings began at a time when the Indian market was considered terribly price sensitive. No one knew if anyone would value a more efficient product. Aggressive consumer education had its payoff.
To those of us in the affordable housing space, it is heartening to review the star rating experience. However, the challenges at our end are many, not the least educating informal sector consumers who are not well educated and spread across the country about the benefits of the ratings. We are heavily dependent on government incentives that might succeed in luring developers into the rating game for affordable housing.